SHIPPING RATES -
Orders are shipped from Richardson, Texas (just north of Dallas) centrally located for fast delivery to all parts of the USA.
Our weather here is good year round and days lost to inclimate weather are non-existent.
Standard Shipping - USPS First Class Mail. Most orders will be delivered within one to three days.
Orders over $50.00 will be shipped standard shipping free.
Priority Mail (2-3 day) - Add an additional $5.00 to the shipping charges
Fed-Ex (overnight) - The additional charges will be added to the regular shipping rate. If provided, we can use your current Fed-Ex account.
Ordering certain print products "with the works" (print,mount,overlam) receive 10% discount. The Lab Counter software will display the discount amount and apply it to that product.
SPECIALS and PROMOTIONS -
Always check the "Specials" tab on the Lab Counter for the latest specials and promotions.
SERVICE TIMES -
Most print products ordered before 11:00 am cst m-f are shipped that day. Products that take multiple production steps will take 1-3 days in-lab. Please contact us for production times for specific products if you have a special need. Promotional products (due to the higher than normal volume) may take additional time.
PAYMENT TERMS -
Secure Credit Card : WCheckout is easy with our secure credit card checkout feature. Master Card, Visa, American Express or Discover.
House Account : Must have an approved account in good standing. Terms are net 10 from date of invoice.
Master Photo U.S.A. Credit Application fill out the credit application and fax to 972-934-2723
REMAKES, RETURNS, REFUNDS -
Every effort will be made to produce a quality product for all orders. In the event we feel an image will not produce a satisfactory product, we will notify you and discuss alternative options. If a product has been produced and you are not satisfied, we will remake the product to satisfaction or credit the sale at our discretion.
ORDER CANCELLATIONS -
By providing quick service in lab times it may not be possible to alter or change any orders once placed. Please double check your orders prior to submission. Contact us by phone 877-344-4829 if you feel an order has been made in error.
COPYRIGHTED MATERIAL -
By submitting Images into an order, the user represents that they are the owner or lawful user of any copyrighted picture, images and text.
SALES TAX -
All orders shipped within Texas will be subject to 8.25% sales tax unless we have a current Texas Sales Tax exemption form on file for you. Tax Exempt Form Fill out and and fax the form to: 972-934-2723